| Model Quality | Reasoning, accuracy, instruction following, writing quality, multimodal capability | 20 |
| Reliability & Performance | Uptime, latency, stability, limits, consistency over repeated runs | 14 |
| Privacy & Data Handling | Data controls, retention, training opt-outs, enterprise safeguards, transparency | 14 |
| Safety & Governance | Policy clarity, abuse prevention, content safeguards, compliance posture | 10 |
| Integrations & Ecosystem | Files, connectors, browsing/search, API maturity, agent/workflow tooling | 12 |
| Productivity Features | Memory/context tools, projects, collaboration, templates, automation | 10 |
| Pricing & Value | Free tier usefulness, paid plan limits, add-ons, cost predictability | 12 |
| User Feedback | Reviews, satisfaction, support quality, churn signals, community sentiment | 8 |